Reporting to the Commercial Services Manager, the primary purpose of the SAM Analyst’s role is to ensure overall optimisation of our customers software licensing estates. The individual will be responsible for delivering effective software asset management including the planning, acquiring, deploying, managing, optimising, auditing, and retiring of software assets. Working with the IT support and client engagement functions and closely with the wider business, the role holder will provide overall expertise and governance about all customers software assets inclusive of managing compliancy and internal and external licensing audits.

Key Responsibilities

• Monitor and optimise customers and Bluecube’s licensing position, driving down costs and ensuring risk mitigation to avoid non-compliance. Producing resolution plans where gaps exist.

• Work closely with IT support teams to ensure that the software asset and administration processes are consistent and maintained.

• Control the software assets in use across our customers, ensuring they are used appropriately, efficiently and in line with their needs and requirements.

• Direct reviews of software suppliers, tools, and processes for continually improving performance and reducing costs.

• SME to advise on optimisation and management of existing license estates inclusive of recommending appropriate license models for future activity and growth.

• Establish a license optimisation process, implementing an audit schedule for workplace applications to ensure license positions are monitored for compliance and optimisation.

• Monitor and provide proactive notification of delays in decommissioning of software likely to require extended support.

• Provide regular view of vendor audit risk profiling – managing any license audit processes inclusive of commercial responses.

Skills Knowledge & Experience

• Broad knowledge and understanding of license technicalities for key vendors such as Microsoft, Google, VMWare etc.

• Broad, mature, and rounded expertise of corporate Software license management, Procurement lifecycles and best practise.

• Experience with corporate SAM tools.

• Excellent consultative and communication skills, analytical ability, decision making with the ability to work effectively across the IT organisation at all levels.

• Exceptional detailed and analytical approach, capable of working with complex commercial information and mapping large license data sets to identify opportunities for optimising.

• Experience in Asset Management processes and techniques.

• Knowledge and experience of ITIL Service Delivery and improvement.

• Experience from a comparable role within Asset Management

Desirable Skills

• Software license management certifications.

• Understanding of Service Management, information security process & regulatory practice procedures e.g., ITIL, ISO 27001 / ITIL v3/4 Service Transition an advantage.